Shipping & Returns
Shipping Policy
Local pickup:
You can skip the shipping fees with free in-office pickup on Monday - Friday, 10 am - 5 pm. We will call you when your order is ready for pickup. Our office is located in Brooklyn, NY.
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U.S. Shipping:
We ship from Brooklyn, NY to the 51 States in the United States area. We process orders within 3-4 days from the order placed (excluding weekends and holidays). Successfully placed orders will receive an email confirmation with the order details. After we ship your order, you will receive an email with shipping details. If you haven’t received a confirmation email, please check your spam folder or call us for confirmation.
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Currently, we do not offer International Shipping. Stay posted!
Return & Exchange Policy
If you are not satisfied with your order, we accept returns after 10 days after delivery if the item is unused and in the original box. We will deduct the 15% restocking fee.
In the event the item arrives damaged, please contact us with your order number as well as a photo of the item’s condition.
The refund will be issued to the original payment method used to place the order. Please allow 7-10 business days for the money to appear in your bank account.